Job title : General Manager - Interiors / Homeware
Contract : Full-Time
salary : £48,000 to £55,000 per annum subject to experience. Quarterly bonus ( up to 40% of quarterly Salary) depending on sales performance for the quarter.
Role Description :
The General Manager will be responsible for the overall commercial performance and day-to-day management of the showroom. The role will focus on building strong relationships with guests and key stakeholders, growing the design business, and delivering an exceptional service experience. This role requires a commercially astute and highly autonomous leader who can drive revenue, lead a high-performing team and identify opportunities to grow the brand.
Roles and responsibilities :
- Lead the day-to-day running of the studio, ensuring a luxury retail and showroom experience at all times.
- Recruit, develop and lead a knowledgeable and passionate sales team focused on delivering exceptional service and expert product knowledge.
- Maintain strong visual merchandising standards in partnership with the visual team, and ensure the studio reflects the aesthetic and brand standards.
- Manage stock levels, product ordering and inventory accuracy in line with business KPIs.
Financial & Operational Performance :
- Take ownership of site P&L performance, working closely with finance to deliver revenue and EBITDA targets.
- Accurately report sales data, insights and opportunities to relevant internal teams.
- Continuously review studio performance and identify opportunities to improve commercial outcomes and customer experience.
Requirements :
- Proven leadership experience within luxury retail, interiors, or design-led showroom environments.
- Demonstrable experience working with a multi step sales cycle, ideally within an interiors / furniture business
- Strong commercial acumen with a track record of driving sales growth and achieving financial targets.
- Experience managing high-value client relationships and delivering consultative sales.
- Excellent leadership and coaching skills, with experience building and motivating high-performing teams.
- Strong communication and relationship-building skills, with the confidence to engage with a diverse membership base.
- Highly proactive and entrepreneurial, with the ability to work autonomously and identify new opportunities.
- A passion for interiors and design.
