Stock Controller - Luxury Womenswear

Department

Retail, Luxury Ready-To Wear

Reports To

Store Manager

Location

Luxury Department Store, London

Salary

Up-To £45,000 per year based on experience

Purpose of the Role

An exciting opportunity has arisen for an experienced Stock Controller to join the boutique team of a prestigious women's ready-to-wear brand based within a luxury department store in London.

The Stock Controller will play a vital role in ensuring the seamless operation of the boutique by overseeing all stock movements and maintaining the highest standards of inventory accuracy. They will embody the values and ethos of the brand through precision, organisation, and meticulous attention to detail.

Working closely with the retail team, the Stock Controller will ensure product is efficiently managed, presented, and available to support an exceptional client experience. The role requires a genuine appreciation for luxury fashion, craftsmanship, and an understanding of the importance of operational excellence within a premium retail environment.

Responsibilities

Stock Management & Inventory Control

• Receive, process, and organise all deliveries in accordance with company procedures.

• Maintain accurate inventory records through regular cycle counts and stock takes.

• Monitor stock movements, ensuring all deliveries, transfers, returns, and adjustments are processed accurately and efficiently.

• Investigate and resolve stock discrepancies, escalating any issues where appropriate.

• Ensure the stockroom is maintained to the highest standards, remaining organised, secure, and presentation-ready at all times.

Product Handling

• Handle all merchandise with exceptional care, ensuring products are stored, prepared, and maintained in pristine condition.

• Prepare products for the shop floor, including quality control, tagging, and packaging.

• Support the retail team with timely replenishment to maximise product availability and maintain boutique standards.

• Assist with client orders, product reservations, repairs, and special requests where required.

Boutique Operations

• Work collaboratively with the Client Advisor team to ensure efficient stock flow and seamless day-to-day operations.

• Support the boutique during deliveries, peak trading periods, and key business initiatives.

• Coordinate stock transfers between boutiques and distribution centres.

• Assist with annual stock takes and inventory audits, ensuring the highest levels of accuracy and compliance.

Team Collaboration

• Build strong relationships with colleagues to promote an efficient and collaborative working environment.

• Participate in team meetings and training sessions to maintain knowledge of collections, operational procedures, and business priorities.

• Support the wider boutique team whenever required, demonstrating flexibility and a positive approach.

Brand Ambassador

• Represent the brand through professionalism, discretion, and impeccable attention to detail.

• Embody the brand's values through personal presentation, organisation, and commitment to excellence.

• Maintain a strong understanding of the collections, craftsmanship, and product categories to support the wider boutique team.

Measures of Success

• Inventory accuracy

• Efficient stock movement and replenishment

• Organisation and presentation of the stockroom

• Operational efficiency

• Product availability

• Team collaboration

• Compliance with company procedures

• Accuracy during stock takes and audits

Qualifications, Skills & Experience Required

• Previous experience as a Stock Controller, Senior Stock Assistant, or Stock Supervisor within luxury retail or a premium retail environment.

• Strong understanding of inventory management, stock control procedures, and luxury retail operations.

• Exceptional organisational skills with meticulous attention to detail.

• Ability to prioritise workload and remain calm in a fast-paced boutique environment.

• Excellent communication skills and a collaborative approach to working with retail teams.

• A genuine appreciation for luxury fashion, craftsmanship, and exceptional product quality.

• High levels of professionalism, integrity, and discretion.

• Experience using stock management systems and Microsoft Office.

• Flexible to work weekends, peak trading periods, and stock take schedules as required.

This is a fantastic opportunity to join a highly regarded women's ready-to-wear brand within a prestigious luxury department store, offering the chance to work in a beautifully curated retail environment where operational excellence and attention to detail are at the heart of the client experience.