Senior Sales Associate – Italian Premium Footwear Brand
Location: King’s Road, Chelsea, London
Salary: Up to £36,000 basic + commission
Contract: Full-time, Permanent
Working Hours: 40 hours per week
We are currently recruiting for an experienced Senior Sales Associate to join an established Italian premium footwear brand at its boutique on King’s Road, Chelsea.
Known for its Italian craftsmanship, timeless designs and contemporary women’s footwear collections, the brand has recently expanded into the London market and is continuing to develop its presence in the UK.
This is an opportunity for a commercially driven retail professional with a passion for footwear, exceptional customer service and building lasting client relationships.
Working within a small, close-knit team, the successful candidate will play an important role in driving sales performance, delivering a personalised shopping experience and supporting the day-to-day operations of a busy, fast-paced boutique.
Key Responsibilities
- Deliver an exceptional, personalised shopping experience, providing expert footwear advice, styling and fitting.
- Build and maintain strong relationships with local and international clientele, encouraging customer loyalty and repeat business.
- Consistently achieve individual sales targets and contribute to overall boutique performance.
- Proactively engage with customers through clienteling, CRM and personalised follow-ups.
- Demonstrate strong product knowledge, including footwear craftsmanship, materials, fit and styling.
- Work closely with the Store Manager to maintain high service standards and achieve commercial objectives.
- Lead by example on the shop floor, supporting colleagues during busy trading periods.
- Support the daily running of the boutique, including opening and closing procedures, cash handling and sales reporting.
- Assist with stock deliveries, replenishment, stockroom organisation and visual merchandising.
- Maintain high standards of boutique presentation and customer service in a fast-paced retail environment.
About You
- Previous experience within premium or luxury retail, ideally footwear, fashion or accessories.
- A proven track record of achieving sales targets and delivering strong commercial results.
- Experience working within a busy boutique or high-end retail environment.
- Strong clienteling skills, with the ability to develop lasting customer relationships.
- A genuine passion for footwear, fashion and delivering exceptional customer experiences.
- Excellent communication and interpersonal skills with a polished, professional approach.
- Commercially aware, proactive and confident working towards individual and team targets.
- Highly organised, resilient and comfortable working within a small, hands-on team.
- Confidence supporting colleagues and taking additional responsibility on the shop floor.
- Previous experience within King’s Road, Knightsbridge, Sloane Street or a comparable premium retail location would be advantageous.
What’s on Offer
- Basic salary of up to £36,000 plus commission.
- Opportunity to represent an established Italian premium footwear brand.
- Work within a boutique on King’s Road, Chelsea.
- Join a growing business with an expanding presence in the UK.
- Full-time, permanent position with a 40-hour working week.
If you are an experienced premium or luxury retail professional with a passion for footwear, strong commercial awareness and excellent customer service skills, we would love to hear from you.
