Salary: £28,000 - £32,000
Location: London
Job Type: Full Time, Permanent
Start Date: Immediately available
Our client is an Italian artisanal footwear brand specialising in women’s ballet flats within the contemporary luxury market. Defined by craftsmanship, timeless design, and understated elegance, the brand caters to a sophisticated international clientele. With a rapidly expanding global e-commerce presence, the brand is continuing its international growth with the opening of its new King’s Road boutique in London.
An exciting opportunity has arisen for a Sales Assistant to join the opening team of the new boutique on Kings Road. In the role, you play a key role in delivery an elevated client experience while supporting all aspects of boutique operations.
The Role
Deliver a seamless end-to-end client experience, including styling, fitting, payment, packaging and CRM sign-ups
Build and maintain ling-term relationships with clients, ensuring exceptional service at every touch point
Support the day-to-day running of the boutique, including solo coverage when required
Assist with e-commerce operations including order processing, dispatch, quality control, and returns
Manage stock deliveries, replenishment, tagging and organisation of the stockroom
Support visual merchandising initiatives, including in-store CRM communications
Assist with cash handling and daily sales reporting
Support in-store events and client engagement activities
Ensue the boutique is maintained to the highest operational and visual standards
Support opening and closing procedures
Demonstrate flexibility during peak trading periods and brand events
About you
This opportunity is ideally suited to an individual with a passion for luxury retail. Exceptional service standards, and a strong commercial mindset.
You will demonstrate
Previous experience within luxury or premium retail
Strong passion for fashion, footwear, and elevated client services
Excellent communication and interpersonal skills
Natural ability to build rapport and deliver a consultative selling approach
Commercially driven with confidence working towards KPIs and sales targets
Ability to multitask and perform effectively in a fast-paced environment.
Highly organised with the brand aesthetic and values
Fluent in English required; additional languages are highly advantageous
The Package
£28,000 - £32,000 per annum depending on experience
Competitive salary with fixed and performance-based bonus structure
Flexible rota across seven-day trading.
Footwear provided and encouraged during working hours
