Salary: £40,000 - £50,000 + Commission
Location: London
Job Type: Full Time, Permanent
This is a rare opportunity to represent one of the industry’s most influential and culturally defining brands. Known for its intellectual approach to design, uncompromising craftsmanship, and fiercely loyal global following, the brand sits at the intersection of fashion, art, and modern culture. We are seeking a Client Advisor who brings not only strong commercial instinct, but genuine cultural awareness, refined personal style, and an intuitive understanding of luxury clientele.
As Client Advisor, you will embody the brand’s values and aesthetic while building lasting client relationships through a personalised, intuitive, and highly informed approach to service. Commercially driven yet discreet and thoughtful in every interaction, you will play a key role in driving sales performance and creating a world-class boutique experience.
Key Responsibilities
Client Engagement & Sales
- Deliver an exceptional client experience through personalised styling and product recommendations
- Build and maintain strong, long-term relationships with clients
- Understand and anticipate client needs with a tailored and service-led approach
- Achieve and exceed individual and store sales targets
- Introduce clients to the brand’s collections, craftsmanship, and identity
Product Knowledge
- Develop a strong understanding of collections, fabrics, styling, and craftsmanship
- Stay informed on seasonal campaigns and key product stories
Visual Merchandising
- Support the visual presentation of the boutique in line with brand standards
- Assist with product rotations and maintain impeccable presentation throughout the day
Team Collaboration
- Work collaboratively with colleagues to create a positive and high-performing environment
- Participate in training sessions and team meetings to support business objectives and product knowledge development
Brand Ambassador
- Embody the brand’s aesthetic and values through personal presentation and conduct
- Stay connected to fashion, culture, art, and the wider luxury landscape
- Maintain awareness of competitor brands and relevant cultural events and exhibitions
What Success Looks Like
- Strong individual sales performance
- Exceptional client satisfaction and retention
- Excellent product knowledge
- Strong team collaboration
- High visual merchandising standards
- Continuous learning and development
Skills & Experience
- Previous experience in luxury fashion or high-end retail sales
- Strong interpersonal and communication skills with the ability to build meaningful client relationships
- A genuine passion for fashion, culture, and the arts
- Proven track record of achieving or exceeding sales targets
- Ability to work flexible hours, including weekends and holidays
