Luxury Sales Associate
$50,000 – $65,000 per year + individual commission
New York, Madison Avenue, USA
Permanent
About the Brand
Our client is a globally recognised luxury footwear brand, celebrated for its craftsmanship, timeless design, and premium materials. The brand is known for delivering highly personalised client experiences that combine style expertise with exceptional service, offering both contemporary and classic designs to a discerning clientele.
The Role
We are seeking a motivated Sales Associate to join the Madison Avenue boutique. This is a sales-focused position requiring a proactive, entrepreneurial approach, both inside the store and out with client visits. The role will involve networking, attending events, and building relationships with clients to drive sales and loyalty.
Key Responsibilities
• Welcome and engage all clients, in-store and externally, identifying their needs and preferences
• Deliver a consistently high standard of luxury service with a professional, approachable manner
• Act as a trusted style advisor, recommending footwear based on fit, lifestyle, and personal style
• Demonstrate strong product knowledge and articulate the brand’s design, materials, and craftsmanship
• Provide guidance on product features, care, and styling
• Confidently process transactions according to company procedures
• Support boutique presentation and visual merchandising standards
• Maintain stock organisation and assist with inventory management
• Proactively work towards achieving individual and overall sales targets
• Attend events and networking opportunities to generate new business
• Build and maintain long-term client relationships, fostering loyalty and repeat visits
• Work independently and collaboratively as part of the boutique team
• Follow all company policies and procedures consistently
Essential Skills & Experience
• Fluent in English
• 2–5 years’ experience in luxury fashion, footwear, or premium retail
• Proven ability to generate sales and work proactively to meet targets
• Entrepreneurial and self-motivated with a proactive approach
• Strong client-service mindset with exceptional communication skills
• Comfortable networking and building relationships both in-store and externally
• Passion for luxury menswear and footwear
• Flexible and adaptable to business needs and client schedules
• Ability to work independently and collaboratively
• Experience working with high-net-worth or luxury clientele
