Store Manager – New Store Opening
Sloane Street
£75,000 plus package
Ladies Ready to wear & Accessories
About the Opportunity:
An exciting opportunity has arisen to be part of a prestigious new store opening within the luxury fashion retail space. This role offers the chance to lead a brand-new team, create an exceptional in-store experience from the very beginning, and contribute to the successful launch and ongoing performance of the store.
About the Role:
The Store Manager will play a pivotal role in supporting and leading the store team, ensuring that brand values of optimism, creativity, and sophistication are reflected in all aspects of the store environment. As a role model, the Store Manager will consistently inspire team members through proactive leadership, a passion for service, and a focus on delivering results. The role reports directly to the Retail Manager.
Key Responsibilities:
Client Experience & Sales
- Ensure every team member delivers exceptional client service
- Uphold a high standard of product knowledge, styling, and brand representation across the team
- Drive sales and consistently meet or exceed store KPIs and performance targets
Client Relations & CRM
- Oversee the client database, ensuring regular engagement and relationship-building
- Promote a culture focused on client retention and loyalty
Team Management & Development
- Create a positive, supportive, and high-performance store culture
- Lead recruitment, onboarding, and training of new team members
- Support ongoing development through coaching, feedback, and performance reviews
Operations & Stock Management
- Supervise all stock-related processes including stock takes and back-of-house organisation
- Ensure stock coordinators are well-prepared and aligned with company procedures
- Oversee scheduling and timesheet accuracy
Visual Merchandising & Store Presentation
- Ensure that visual merchandising, window displays, and team presentation align with brand policies and procedures
- Maintain a store environment that reflects the brand’s identity and premium positioning
Store Maintenance & Loss Prevention
- Ensure all store maintenance and operational tasks are carried out to the highest standard
- Monitor compliance with loss prevention procedures and policies
Key Requirements:
- Proven experience in a similar leadership role within luxury or premium retail
- Strong people management and team leadership skills
- Exceptional communication and client service abilities
- Commercially minded with a strong focus on performance and results
- Highly organised with strong attention to detail
- Flexible, adaptable, and able to lead through change in a fast-paced environment
What’s on Offer:
- A unique opportunity to lead a flagship store from the very beginning
- A dynamic and engaging team culture within a growing global brand
- Competitive salary, benefits, and performance-based incentives
- Ongoing development and career progression opportunities
- Salary £75,000 plus competitive package
