Administration Assistant, Luxury Leather Goods brand
Mayfair, London
Salary £32k - £34k + Commission
Excellent Benefits
I am partnered with our client in their search for an Administration Assistant to support their Central London boutique.
Synonymous with enduring elegance and unparalleled craftsmanship, our client seamlessley blends heritage and innovation, epitomising understated luxury and embodying a lifestyle where tradition meets contemporary sophistication.
Renowned for their iconic hand-painted leather goods, each piece is meticulously crafted by skilled artisans.
… and you don’t have to work on Sundays as the boutique is closed!
As Administration Assistant, you will play a vital role in the daily running of the boutique, ensuring that processes are followed and operations run smoothly. If you’re an organised individual who thrives in a fast paced environment, please apply below!
About The Role:
Follow-up of customer requests:
- Responding to customer inquiries
- Acting as a point of contact between the counter and Customer Service
- Overseeing special order tracking and quotation requests
- Managing appointment scheduling and resolving customer disputes
Coordination of Marking services:
- Processing tagging requests
- Ensuring transfer of markings between different stocks
- Managing shipments of products
- Monitoring ongoing tagging requests daily
- Weekly inventory of markings
Coordination of Settles Ruptures:
- Registering New Settled Break Requests
- Notifying customers when their order is available
- Carrying out formalities related to stock
- Weekly inventory of outstanding completed shortages
Cash Management Support
- Supporting the cash register if activity requires it
- Formulating and following up on cash float requests
Supporting the counter’s management team:
- Performing numerical analysis (KPIs)
- Participating in the daily sales report
- Updating price lists
- Verifing and processing invoices
About You:
- Excellent communication skills, both written and verbal
- Intermediate knowledge of Excel required
- 2-3 years in the retail sector
- Customer service experience is a bonus
- Must be fluent in English
- Versatile and organised
- Problem solving skills
The Package:
- £32,000 - £34,000 basic per annum
- Team Commission
- £1,000 per year lunch vouchers
- 50% travel contribution
- Uniform Provided
- NO SUNDAYS as the store is closed
- Private Healthcare
