VIP Personal Shopping Manager
One of the world's most famous online luxury fashion retailers is looking for a sophisticated VIP Personal Shopping Manager to provide the ultimate personalised shopping experience for their most elite clients. We would love to meet an enthusiastic personal shopper with strong management experience who holds a true expertise in sales along with the confidence to lead a team. If you are looking to progress your career in an exciting and incredibly fun role for one of the world's leading online luxury retailers, then this job is definitely for you!
- Responsible for leading and motivating a team of Private Client Stylists
- Coaching your team on appropriate sales and client-interaction techniques
- Building relationships with existing clients and engaging new clients
- Provide a seamless luxury shopping experience with exceptional customer service
- Develop styling strategies and translating these into actionable tasks for your team in order to drive sales and maximise client satisfaction
- Find innovative ways to enhance customer loyalty
- Manage the reporting of commissions
- Strong knowledge of personal shopping - you understand the needs and wants of the customer
- Strong management experience within luxury sales or online retail
- Comfortable leading a team
- Commercial acumen - able to interpret analytics and strategise in order to hit or exceed targets
- Able to motivate a team to drive sales
Due to the high volume of applicants only successful candidates will be contacted about this role and similar roles.