Sales Manager £55k - Fine Jewellery - Harrods

£45000 - £55000 per annum + Commission + Yearly Bonus
ASM1265430
This vacancy has now expired

My client is one of the most iconic fine jewellery houses world wide. They are seeking a Private Sales Manager to drive sales with VIP clientele and manage a small concession within a renowned department store.

The Role:

  • Deliver exceptional sales performance
  • Implement and manage the GSD's directive on maximising the brands visibility and presence with clients and footfall
  • Create and implement individual and store sales plan to drive and realise sales objectives, produce sales reports and communicate these to the GSD
  • Think tactically and strategically to implement the retail business plan as directed
  • Monitor individual and store KPI's to ensure excellent productivity and performance metrics and optimise any opportunities within the department trading platform
  • Define customer service standards to increase sales performance, maximise market share, and offer a consistent luxury customer experience
  • Help develop and maximise the team to ensure a top functioning business unit
  • Lead, motivate and inspire the team and promote a positive work environment to ensure the team is maximising opportunities and increasing sales
  • Regularly listen to and solicit feedback, encourage dialogue and support new ideas to inspire team creativity
  • Be a Brand Ambassador at all times
  • Maintain the highest in-store standards including merchandising, visual display and security
  • Liaise with the CRM team on all client communications, written and verbal, ensuring appropriate tone and content

The Candidate:

  • Ability to accelerate the concession to meet sales expectations and help GSD
  • to further strengthen the relationship with department store management and most importantly to keep building relations with the Private Service Suite
  • Proven and visible track record of driving store sales to achieve monthly, quarterly and annual sales plans
  • Justified competency in identifying and developing new opportunities to grow customer base and increase loyalty, while ensuring brand awareness
  • Be a keen net worker
  • Proven team and individual leadership skills
  • Demonstrated capability to identify, acquire and develop high-performing team members
  • Exceptional retail experience in delivering a meticulous client and selling experience in a luxury retail environment
  • Ability to convert browsers into clients and the strong ability to inspire trust, integrity and professionalism with clients
  • Exceptional communication and interpersonal skills and being able to perform under pressure
  • Being able to keep clear sight of goals, targets and the strategic agenda bestowed upon the
  • concession manager by the GSD
  • Past professional experience in running all day to day retail operations for a retail business unit
  • Proficiency with Microsoft Office software (Word, Excel, Outlook, Point of Sales (POS) system)
  • Flexibility to work non-traditional hours, including days, evenings, weekends and holidays
  • Confirmed ability and desire to work in a fast-paced, changing environment

The Package:

  • Salary up to £55,000 (depending on experience)
  • Excellent company benefits
  • Commission on personal sales
  • Yearly bonus scheme

If you are able to offer all the above and would like to discuss this career opportunity in more detail, please apply with your CV immediately to alice.smith@fsrl.co.uk. All applications will be treated in the strictest of confidentiality.

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