Russian Speaking Customer Service Advisor - Luxury Retail
Fast growing, forward thinking fashion retailer is looking for a Russian speaking Customer Service Advisor to join their Customer care team.
Working with a variety of established global brands and boutiques of the highest quality products, has resulted in them being one of the most comprehensive platforms for fashion and luxury. With their innovative values, this will be an incredible time to join their team in their London offices.
- Providing support to customers regarding their enquiries
- When necessary, resolve any order discrepancies
- Providing precise product and service information
- Provide a perfect level of customer service to their customers as well as the brands
- Ensuring that you are always up to date with brand and product knowledge
- To be fluent in Russian is essential (written and verbal)
- Exceptional verbal and written communication skills
- To be confident, well-expressed and coherent
- Previous experience within a Customer Service department within luxury or fashion industries is advantegeous
- To have an practised interest in fashion brands
Successful candidates will be contacted about this role and similar roles.