Production Assistant - Repairs and Returns - Italian

£22000 - £25000 per annum
  1. Permanent
  2. London
  3. Production
  4. £20,000 - £29,999
LM.05.11.18

A rare opportunity to join an iconic, sophisticated footwear brand has arisen; our client is looking for an Italian speaking Production Assistant to join their West London team! Apply today if you are a highly motivated individual with a minimum of 2 year's experience.

This brand has a strong, ever-growing international presence within the luxury market; this is a truly fantastic brand to be a part of and an opportunity not to be missed.

The Role:

  • Log all retail and wholesale client issues
  • Provide clients with repair options and all necessary information
  • Contact manufacturers detailing repair issues
  • Monitor shipments and ship defective products to appropriate locations
  • Develop and maintain relationships with local repair cobblers
  • Log all wholesale client returns into main return file
  • Liaise with and chase accounts department and manufacturers for credit notes
  • Ensure credit notes are issued and raised within a reasonable time frame
  • Travel to our warehouse outside of London on a regular basis to conduct Quality Control checks
  • Inform Retail Manager and Production Manager of issues, providing photographic evidence where necessary
  • Run monthly reports on main issues and document percentage of repairs vs returns

The Candidate:

  • Fluent Italian is essential
  • High level of English both written and verbal
  • Previous experience in either footwear Quality Control or Repairs
  • Knowledge of footwear construction
  • Knowledge of raw materials
  • Highly motivate and able to prioritise and manage own workload
  • Proactive approach to tasks
  • Ability to work under pressure
  • Excellent MS Office skills
  • Ability to problem solve
  • Strong communication skills

Due to the high volume of applications only shortlisted candidates will be contacted.

Please send your CV to lauren.mcintosh@fsrl.co.uk or call 0208 237 8900 today to apply.

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