Operations Manager - British contemporary jewellery brand

£45000 - £50000 per annum
  1. Permanent
  2. London
  3. E-Commerce
  4. £50,000 - £59,999
KM075109

We are looking for an experienced and dynamic Operations Manager with extensive online experience to join a British contemporary jewellery brand known for its distinctive and delicate pieces. A diverse role requiring a range of skills and the opportunity to play a critical role in the growth and development of this business which is in a period of serious growth. The ideal candidate is a natural leader with the ability to deliver and perform within the role.

The role:

  • Responsible for leading and supporting the successful delivery of operational departments within the company: Customer Service, Warehouse, Wholesale and Merchandising
  • Ability to grow existing strategies as well as the overall growth of the business
  • In charge of setting and reviewing the operations budgets, as well as setting business objectives and targets.
  • Ensuring cross-departmental communication is integrated and co-ordinated to ensure transparency and improved communication across the business
  • Evaluate existing supply chain and look for opportunities to improve
  • Implement and launch innovative technologies within the business e.g. live chat, WMS, OMS and CRM

The candidate:

  • Degree level or equivalent qualification, preferably in Business Management/ Business Administration
  • Previously worked in a role within E-commerce, Logistics, Business Management or Merchandising
  • Demonstrated ability to successfully lead and develop an operations team in a fast paced and growing environment
  • Excellent relationship building skills across operations, the company and externally
  • Strong analytical and numerical skills as well as excellent organisation skills and attention to detail
  • Independent, intelligent decision maker, ability to multi-task and act in accordance with the best interests of the business

The package:

£45-50k dependent on experience

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