Online Customer Service Advisor - Luxury Homeware - West London

£18000 - £21000 per annum
  1. Permanent
  2. London
  3. E-Commerce
  4. £20,000 - £29,999
TP076425

In this Online Customer Service Advisor role you will overlook the customer service of a luxury homeware ecommerce website. You will be challenged to elevate company customer service standards while helping to grow the business.

The Role:

  • Ensure client enquiries are handled through a solution oriented customer service strategy
  • Monitor and report matters regarding quality control to appropriate departments
  • Provide support to customers throughout entire shopping experience (including online experience, product information, checkout, payment options to delivery)

The Candidate:

  • 1-2 year's of experience working at a customer service desk a must
  • Luxury / premium fashion brand experience an asset

The Package:

  • Salary up to £21k
  • Generous employee discount
  • Family oriented and warm head office work environment

Due to the high volume of applications only shortlisted candidates will be contacted.

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