Online Customer Experience Manager - Luxury

£26000 - £28000 per annum
TP076618
This vacancy has now expired

Excellent package offered; salary of up to £28k, lucrative bonus, growth and development opportunities and employee discount!

In this Customer Service Manager position in Reading you will be responsible for managing and leading a team and elevating customer service standards across the department, while helping to grow the business.

The Role:

  • Manage and develop a 5 star solution oriented online customer service strategy
  • Rolling out new processes and systems for the company
  • Develop plans of growth for the future Customer Service team
  • Opportunity to work with internal cross-functional stakeholders within the company

The Candidate:

  • Excellent leader and motivator for the team
  • Passionate about delivering luxury customer service to the highest standards
  • Proven experience elevating performance within the team and increasing overall sales

The Package:

  • Salary up to £28k
  • Employee discount
  • Fun and energetic office culture and working environment

Due to the high volume of applications only shortlisted candidates will be contacted.

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Tara Prentice our consultant managing the role

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