Full Time CRM Specialist - Savile Row

£28000 - £30000 per annum + Bonus + Benefits
  1. Permanent
  2. London
  3. £30,000 - £39,999
  4. Retail Operations
MB076451

We are looking for a full time CRM Specialist to join a menswear flagship store based on prestigious Savile Row in London. This is the perfect opportunity for someone who knows how to deliver second to none customer service, who has a keen interest in luxury fashion.

This is your chance to develop a career with one of the most famous brands in the world!

The Role:

  • Welcome every client and provide the best client experience over the phone and through written medias
  • Advise clients across the brand and all product categories
  • Engage with clients to develop long-term relationships, leveraging different clientele tools, in order to foster brand loyalty
  • Perform as a team player; participate in all activities contributing to the overall objectives of the client service
  • Become a product expert and represent the brand

The Ideal Candidate:

  • Commercial awareness of the luxury market
  • Grooming to reflect a luxury brand at all times
  • Good IT skills and experience
  • Experience with CRM platforms, for example Salesforce
  • Attention to detail
  • Good communication skills
  • Strong customer service skills
  • Team player!
  • Second language advantageous
  • Good analytical skills

The Package:

  • Annual salary between £20,000-£28,000

Successful candidates will be contacted about this role and similar roles.

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