Customer Service Manager - Fast Growing Brand

£28000 - £32000 per annum
  1. Permanent
  2. London
  3. Other, E-Commerce
  4. £30,000 - £39,999
TP123123

Dynamic Customer Service Manager role with a growing fashion brand. Salary up to £32k, generous employee discount and great office culture!

You will overlook the customer service for wholesale, retail and ecommerce and be responsible for managing and mentoring a direct report. You will get to elevate company customer service standards while helping to grow the business.

The Role:

  • Ensure client enquiries are handled through a solution oriented customer service strategy
  • Monitor and report matters regarding quality control to appropriate departments
  • Provide support to customers throughout entire shopping experience (including online experience, product information, checkout, payment options to delivery)

The Candidate:

  • Excellent leader and motivator for the team
  • Passionate about delivering luxury customer service to the highest standards
  • Proven experience elevating performance within the team and increasing overall sales

The Package:

  • Salary up to £32k
  • Generous employee discount
  • Fashion forward and dynamic head office work environment

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Tara Prentice our consultant managing the role

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