Customer Service Assistant - Luxury Gifts Company

£24000 - £26000 per annum
  1. Permanent
  2. London
  3. Other, Administration
  4. £20,000 - £29,999
KM-12-65-34

Talented Online Customer Service Assistant wanted to join the Head Office of this luxury gifts company based in West London. This role is ideal for someone that can offer a first class service and build rapport with clients. Excellent potential for career progression!

The Role:

  • Provide an exceptional and personalised one on one service building up relationships with clients
  • First point of contact for online queries and registrations
  • Customer service via all online channels - Telephone, email and live chat
  • Management of client base and proactively following up and converting new business
  • Developing expert product knowledge on all 300+ affiliated brands
  • Continue an exceptional level of customer service throughout the process

The Candidate:

  • Previous customer service experience working within a luxury environment
  • Excellent verbal and written communication skills
  • Self motivation is key
  • Experience of working towards KPIs

The Package:

  • Salary between £24,000 - £26,000
  • Commission and excellent benefits

Please email your CV to kayla.mayston@fsrl.co.uk to apply.

Due to the large volume of applicants, only successful candidates will be contacted.

Connect with us. Follow us on Twitter @FSRLUK, LinkedIn or Facebook to hear about our other roles and more!

save as a job alert
our consultant managing the role
Author: Eva Konca
020 8237 8900

Latest jobs

Salary

£30000 - £34000 per annum + Benefits

Options:Permanent
Location

London

Description

Customer Service Manager needed to join a contemporary jewellery brand best known for their distinctive, beautiful and uniquely crafted pieces. Based in West London

Salary

Highly competitive salary & package

Options:Permanent
Location

London

Description

An exclusive opportunity for an established Commercial Director to make their mark at this highly successful and rapidly growing luxury brand.

Salary

£25000 - £30000 per annum + Bonus

Options:Permanent
Location

Hammersmith and Fulham, London

Description

Ideal career opportunity for someone working in retail who wants to move from the shop floor to an office environment, while still working with amazing brands!

Salary

£28000 - £30000 per annum + Benefits

Options:Permanent
Location

London

Description

Coach and lead the Online Customer Service Team as a Customer Service Manager at the Head Office of this luxury gifts company based in West London

Salary

£22000 - £25000 per annum

Options:Permanent
Location

London

Description

Customer Service Assistant wanted to join the Head Office team of this luxury watch and repairs company, based in Central London