We are searching for a Customer Service Advisor for a luxury sustainable start-up brand.  

This is an exciting time to get involved with a brand from its very beginning.

The ideal candidate will have had experience within a luxury Customer Service environment within a Head Office. 

The Role:

• Record and log all interaction with customers. 
• Be point of contact for all customer enquires via phone and email, providing solutions in line with the company policy.
• Providing feedback to customers on products, services and promotions.
• Responsible for creating a best practice for the Customer Service department alongside management. 
• Provide outstanding customer service.

The Candidate:

• Experience working in a luxury fashion Customer Care environment. 
• Meticulous attention to detail. 
• Experienced using Excel and Office Software.
• Entrepreneurial.

The Package:

• Salary up to £24,000. 

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