Customer Care / After Sales Administrator - Fine Jewellery

£22000 - £25000 per annum + Bonus
  1. Permanent
  2. London
  3. Administration
  4. £20,000 - £29,999
ES986543

Fantastic team culture, beautiful offices and the chance to be involved in and learn about all aspects of the after sales process - join this London based head office as an After Sales Admin / Coordinator.

Previous Head Office experience is required.

The Company:

  • Fine jewellery and watch brand that is the epitome of luxury
  • Fantastic team culture
  • Stunning offices

The Role:

  • Involved in the after sales process
  • Ensure customer satisfaction after delivery of each order.
  • Cross reference invoices received in relation to the order from the supplier.
  • Invoice clients upon completion of all orders.
  • Live chat experience, communicating with customers over live chat on the website.

The Candidate:

  • Previous experience in customer care or after sales is a must
  • Excellent communication skills (written and verbal)
  • Highly organised, analytical and proficient in Microsoft Office and PPT
  • Self-driven and organised individual

The Package:

  • Salary up to £25,000 (depending on experience)
  • Bonus
  • Excellent commission scheme

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Elspeth Shaw our consultant managing the role

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