Client Relation Manager - Exclusive Luxury Label

£35000 - £70000 per annum
  1. Permanent
  2. London
  3. Retail Sales
  4. £70,000 - £79,999
AO075308

This extremely exclusive luxury label has not only imprinted its structural style in the upper echelon of the Couture world but has also recaptured the essence of creating wearable art for its most discerning international clients. They are now looking for a Client Relation Manager to join their team in central London.

Job description:

  • Utilise existing client book and recruit new VICs to ensure the business growth
  • Drive and deliver personal sales and KPI targets by cultivating client relationships
  • Commitment to the client experience to the highest standard, by demonstrating expertise in providing the professional styling advice for all occasions
  • Inspire, manage and lead the sales process ensuring effective responsibility, delegation, engagement and ownership of the tasks
  • Ensure accuracy of all client details and all communication is correctly recorded
  • Assume responsibility for the client welcome meetings and follow the protocol/agenda as required
  • Assist in the production of monthly sales reports and work closely with the management on the sales strategies
  • Ensure that client relations are not an afterthought but an intrinsic part of the sales process

The candidate:

  • You will be able to demonstrate an experience in working in a client-facing role.
  • It is essential that you come from the luxury industry, fashion retail and/or couture.
  • Strong communication, negotiation and interpersonal skills are required.
  • You must have a genuine desire to deliver a first-class client Service/ Relations experience aligned with a first class and exclusive apparel.
  • Ability to work well under pressure whilst prioritising workloads and meeting deadlines

The Package:

  • Salary 70K per year
  • Excellent company benefits

If you are able to offer all the above and would like to discuss this career opportunity in more detail, please apply with your CV today to jonathan.bulgarelli@fsrl.co.uk. All applications will be treated in the strictest of confidentiality.

Due to the high volume of applications only shortlisted candidates will be contacted.

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