After Sales Administrator - Luxury Leather Goods

£24000 - £26000 per annum + benefits
  1. Permanent
  2. London
  3. Other
  4. £20,000 - £29,999
FS002666

Aftercare representative wanted to join an iconic French leather goods brand based in Mayfair. Apply if you are organised, proactive and able to work in a fast pace environment.

The Role:

  • Responsible for back of house admin
  • Deal with high net worth clients
  • Help with personalisation requests
  • Build and retain strong relationships with clients
  • Dealing with customer complaints and queries
  • Deliver great customer service
  • Up-selling and cross-selling as appropriate
  • Objective handling

The Candidate:

  • Must have luxury retail experience
  • Aftercare experience is advantageous
  • Be organised and work well under pressure
  • Build and retain strong relationships with clients
  • Be able to deal with customer complaints and queries

The Package:

  • Salary between £23,000 - £26,000 (depending on experience)
  • Bonus and commission scheme

Please send your CV to eden.sills@fsrl.co.uk or call 0208 237 8900 today to apply.

Due to the high volume of applications only shortlisted candidates will be contacted.

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