After Sales Administrator

£21k - 23k per year
  1. Freelance/Contract
  2. London
  3. Administration
  4. £20,000 - £29,999
EMS554

After Sales Administrator wanted for 6 month contract in fine jewellery boutique / head office in the heart of London. This is a fantastic opportunity to gain luxury industry experience and add an amazing brand to your CV.

The Role:

  • Accurately process all orders, re-orders, returns and swaps
  • First point of contact from all clients, ensuring they are aware of cancellations, delayed deliveries, etc.
  • Build strong relationships with clients 
  • Dealing with telephone and email enquiries
  • Receive, process and allocate repairs to the workshop

The Candidate:

  • Excellent problem-solving skills with a strong attention to detail
  • Strong Excel skills in Microsoft Excel, Work and Power point
  • You will be flexible and adaptable, therefore able to work well with changing tasks and priorities
  • Experience in B2B and B2C
  • Excellent communication skills – both verbal and written

The Package:

  • Salary up to £23,000
  • Head office hours
  • Exposure to fine jewellery and watches

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Megan Polston our consultant managing the role