Luxury Client Advisor

HL080552
  • £28k - 32k per year
  • London, Greater London, England
  • Permanent

London

Established as the more youthful and playful alternative to its sister label, our client is an Italian brand that celebrates independence and unconventionality. This brand blurs the lines between innocence and subversion, sensual and intellectual, illustrating the rebellious and seductive core of contemporary femininity.

As Sales Associate, you will be an ambassador conveying the Brand’s philosophy and values to clients. You will be responsible for maximizing sales performance by fostering the relationship with the customers and developing their brand loyalty, providing a unique experience in our store, and welcoming the client into the brand’s world.

The Role:

  • Welcoming and serving the customer, providing an excellent in-store experience.
  • Maintaining and developing client relationships individually and leveraging CRM and digital tools.
  • Proactively engaged in cross-selling with all departments and maximising sales opportunities.
  • Achieving individual sales targets and KPIs.
  • Ensuring you are up to date with fashion trends and competitors.
  • Proven brand and product knowledge.
  • Dealing effectively with customer complaints.
  • Ensuring and maintaining the shop floor and visual display at a high standard and complying with company operational guidelines and stock procedures.
  • Contributing to a high level of security and attentive to prevent product thefts.

About You:

  • Passionate about sales and developing relationships.
  • Problem-solver, curious, and interested in luxury/fashion, art and design.
  • Experience in building long-lasting relationships with clients.
  • Able to work in a team as well as alone.
  • Excellent communication and interpersonal skills.
  • Passion and knowledge of the product category
  • Fluent in spoken English, with additional language as a plus

You Package + Perks

Salary 

Hannah Leese Senior Consultant - Retail Perms

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Four Seasons Recruitment
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