Client Advisor

LM080429
  • £27k - 32k per year + commission
  • London, Greater London, England

My client is a timeless, iconic, powerhouse brand that continues to remain at the forefront of cutting-edge luxury. Based in their successful concessions within both Harrods and Selfridges, London’s biggest department stores, my client is looking for multiple Sales Associates to join their team across a variety of departments.  

As a Sales Associate, you will focus on building and maintaining rapport with customers, as well as ensuring an unforgettable and memorable experience for them. On top of successfully meeting targets and maximising sales opportunities, you’ll also exhibit a passion for the industry and use this expertise to deliver warm and inspiring customer service. 

 

THE ROLE 

  • Consistently demonstrating a passion for sales  

  • Creating and building client rapport and demonstrating excellent communication skills during client appointments 

  • Reflecting the luxury brand image through the service you deliver, ensuring a positive and professional attitude at all times. 

  • Building long term client relationships, ensuring a polite and friendly service at all times 

  • Ensuring clients’ expectations are achieved and exceeded. 

  • Ensuring all store targets are met and encourage the upsell and cross-selling of products 

  • Have excellent product knowledge and expertise in luxury fashion; able to provide advice to customers on all products. 

  • Assist in display of merchandise & inventory management, ensuring products are correctly cleaned, cared for and replaced accordingly. 

  • Ensure the overall cleanliness and maintenance of the concession 

 

ABOUT YOU 

  • Previous experience within luxury fashion is essential 

  • Outstanding levels of customer service 

  • Proven ability to work autonomously as well as in a team 

  • Proven experience in building client relationships and clear communication 

  • Confident and fantastic with people 

 

YOUR PACKAGE AND PERKS 

  • Up to £32,000 per year 

  • Fabulous commission scheme 

Hannah Leese Senior Consultant - Retail Perms

Apply for this role

Four Seasons Recruitment
Site by Venn