We love hearing about how our past candidates are getting along in their new roles, so we were delighted when we received a lovely email from Westfield shopping centre about one of our temps who then went on to work for them permanently and has now been awarded their customer service award.
"Matt Coppins started his Westfield journey November, 2013 when his lovely smile led him in as a Christmas Elf working for Four Seasons, our preferred temp agency. Matt's outstanding customer service, hard working manner and delightful collaborative approach was recognised as a high quality asset to the business, so he became a permanent member of the Westfield London Concierge team very quickly.
Matt has had numerous favourable guest comments, was November, Concierge employee of the month in 2014 and is so passionate and engaged with our guests!
Thank you Matt for being a Westfield Brand Ambassador and all your passion for our guests! We are so lucky to have you on our team! Continue to create magic to deliver the Westfield WOW!"
Congratulations to Matt!